Staying in Touch with Clients

One of the benefits of consistent communication with your client is the stating and restating of your terms of doing business. Clearly stating your terms with every job should be as natural and regular as breathing air. It protects your rights, prevents any misunderstandings, and above all says that you are a professional.

If you are like most freelance photographers, you are probably juggling many jobs at once. The last thing you have time for is to sit down and compose a letter to a client. With the Communications module in fotoBiz 2.0, you can stay in touch with your clients with very little effort.

The Write templates in fotoBiz, over 30 prewritten letters, provide instant access to the many types of communications you have with your clients. These templates include: collection letters for late payments, responses to contract demands, cover letters (including a portfolio submission), a letter to restate your understanding of an assignment and thank you letters.

Here's what photographer Alan Ackoff has to say about the collection letter templates, "Nothing beats a good attorney, but fotoBiz comes close. Not long ago, I collected for a one-year Internet license after discovering unauthorized image usage by a client. I sent them a couple of your collection letters and the client paid! FotoBiz has repaid its purchase price so many times that I've lost count. Thanks!"

It's easy to add your own letter templates or customize the ones in fotoBiz. In version 2.0, you can also save the letters you send to your clients, or with a button click, turn any letter into a template to be used again in the future.

For more information on making the most of the templates and letters in fotoBiz refer to the "How Do I Stay In Touch With Clients" section of the fotoBiz 2.0 reference manual.